Consumer Policy

Last Updated: [07/09/2025]

Welcome to Checkmate.team — a platform built to help consumers discover and support small businesses in their community and beyond. This Consumer Policy outlines your rights, responsibilities, and protections when using our platform, whether through the website or mobile app.

  1. Our Promise to Consumer

Checkmate.team is committed to:

  1. Making it easy to discover and support small businesses
  2. Providing accurate and up-to-date information about listed businesses
  3. Ensuring your personal data is protected
  4. Offering a respectful, safe, and inclusive experience for all users

  5. Using the Platform

As a consumer, you can:

  • Browse businesses by location, category, or keyword
  • View business profiles, products, services, and contact information
  • Use built-in tools to connect directly with business owners
  • Leave respectful reviews or ratings (if and when enabled)

All content is provided for informational purposes only. We do not endorse or guarantee any business’s performance.

  1. Account Creation (Optional)

You are not required to create an account to browse the platform. However, registering offers additional benefits such as:

  • Saving favorite businesses
  • Receiving personalized recommendations
  • Participating in exclusive giveaways, events, and promotions

If you choose to create an account, you are responsible for maintaining the confidentiality of your login credentials.

  1. Respectful Conduct

We expect all users to:

  • Engage respectfully with businesses and other consumers
  • Avoid using discriminatory, offensive, or abusive language
  • Not impersonate others or misrepresent yourself
  • Not post spam, scams, or false claims

We reserve the right to block, suspend, or remove users who violate these principles.

  1. Privacy and Data Protection

Your personal data is handled in accordance with our [Privacy Policy]. We will never sell your data. Any personal information shared with a business through messaging or contact forms is at your discretion.

We do not collect or store sensitive financial data (e.g., credit card numbers) for consumer users.

  1. Third-Party Products and Services

Checkmate.team connects you with independently owned and operated businesses. We are not responsible for the products, services, policies, pricing, or delivery of any third-party business listed on our platform. All purchases or interactions are made directly with the business.

If you experience an issue with a product or service, we recommend contacting the business directly. However, we welcome your feedback if a listed business is not acting in good faith.

  1. Feedback and Reporting

If you:

  • Encounter inaccurate listings
  • Experience abuse, scams, or inappropriate content
  • Have a concern or complaint about a listed business

please report it immediately to us at [Insert Support Email]. We take every report seriously and investigate when appropriate.

  1. Platform Updates and Availability

We work hard to keep Checkmate.team up and running smoothly. However, we may occasionally perform maintenance or release updates. We are not liable for any temporary interruptions in service.

  1. Disclaimer

Checkmate.team is a discovery platform — not an owner, operator, or manager of any business listed. We do not guarantee the quality, legality, availability, or safety of goods and services provided by third-party businesses.

 

Use of the platform is at your own discretion and risk.

  1. Contact Us

If you have questions about this policy or your experience as a consumer on Checkmate.team, reach out:

📧info@checkmate.team
🌐www.checkmate.team

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